Paycheck Protection Program (PPP) Loans: Please visit F&M Bank’s PPP Knowledge Center for up-to-date information about First Draw PPP loans, Second Draw PPP loans, and loan forgiveness.
General Mobile FAQs
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What is Mobile Banking?
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How do I sign up for Mobile Banking?
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How much does Mobile Banking cost?
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Is Mobile Banking secure?
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Which wireless carriers are supported?
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Do I need a text message or data plan with my wireless carrier?
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How do I install the Mobile Banking App?
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How do I access Mobile Banking on my mobile phone's browser?
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Can I access Bill Pay through Mobile Banking?
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How do I optimize my mobile web experience?
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Is F&M Mobile Banking supported on my mobile phone?
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I'm enrolled in Online Banking. Can I use my Online Banking Log in credentials for F&M Mobile Banking?
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How do I change my password?
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Who can I contact if I have questions?
Bill Pay for Mobile
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Can I pay bills with the Mobile App?
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Can I add payees within the Mobile App?
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Can I schedule a future dated payment in the Mobile App?
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Can I schedule a recurring payment?
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Can I cancel a bill payment with the Mobile App?
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Can I view my bill payment history with the Mobile App?
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Can I pay from different checking accounts?
Mobile Check Deposit
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What is Mobile Check Deposit?
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How much does Mobile Check Deposit cost?
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What are the eligibility requirements for Mobile Check Deposit?
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How do I know if I'm eligible to use Mobile Check Deposit?
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Are there transaction limits with Mobile Check Deposit?
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Where can I find Deposit within my downloaded app?
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Can I use Mobile Check Deposit with any mobile device?
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Are my checks deposited immediately?
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How do I view my deposit history?
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What should I do with the hard copies of my checks?
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How do I deposit a check on F&M Bank’s Online and Mobile Banking?
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What types of checks are not eligible for Mobile Check Deposit?
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My camera doesn’t work in the Mobile App, what can I do?
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Why am I receiving and error message when submitting my deposit?
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Who can I contact if I have questions about Mobile Check Deposit?
Text Banking - Mobile
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What is Text Banking?
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How much does Text Banking cost?
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How do I activate Text Banking?
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What is the F&M short code number?
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Can I use both Text Banking and Mobile Banking on my phone?
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Is Text Banking supported on my phone?
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Will I receive unsolicited text messaging from F&M Bank?
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What are the Text Banking commands?
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I enrolled my mobile phone number, but did not receive a text message. What should I do?
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What happens if I get a new mobile phone or change phone numbers?
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Can I use Text Banking on more than one mobile phone?
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What if my device is lost or stolen?
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How do I opt out of Text Banking?
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Who can I contact if I have questions about Text Banking?
Mobile Features for Business Clients
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Can I approve wires or ACH transactions in Mobile Banking?
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Can I initiate wires or ACH transactions in Mobile Banking?
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Who can I contact if I have questions
Touch ID
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What is Biometric Authentication?
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Will Touch ID® work on Android and iPhones?
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How does Touch ID® work?
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Does Touch ID® prevent others from accessing my mobile banking on my device?
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I’ve logged into the FMB Mobile Banking app, but do not see the option for Touch ID® in the settings menu?
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Will a password be required when using Touch ID®?
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If the device does not recognize my fingerprint or does not support Touch ID®, can I still access my account?
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What if my Touch ID® enabled device is lost or stolen?