F&M Card Alerts

  1. What are F&M Card Alerts?
  2. How do F&M Card Alerts work?
  3. How much does it cost to enroll and use F&M Card Alerts?
  4. How do I register for F&M Card Alerts?
  5. Why didn’t I receive a text and/or email after I set up my Transaction Alerts?
  6. What wireless carriers currently participate in F&M Card Alerts?
  7. What makes a transaction appear suspicious?
  8. What if I don’t reply to the Fraud Alert notification?
  9. What if I don’t recognize the transactions in the Card Alert text or email notification?
  10. How long should it take to receive a Card Alert by text message (SMS)?
  11. Why didn't I receive an email confirmation after I enrolled in F&M Card Alerts?
  12. Why didn’t I receive a text to complete my registration after I enrolled in F&M Card Alerts?
  13. Why can’t I text back to complete my registration after I enrolled in F&M Card Alerts?
  14. If I am traveling outside of the U.S., can I receive Text Alerts?
  15. Are text commands case-sensitive?
  16. What do I need to do if my mobile number changes?
  17. Will I receive F&M Card Alerts on a new card that is issued after my card is lost or stolen?
  18. Why do I receive multiple text messages for a Card Alert?
  19. How do I stop receiving F&M Card Alerts emails?
  20. How do I change my selected F&M Card Alerts?
  21. Which Card Alert options can I select when I enroll?
  22. How do I unsubscribe from Text Alerts on my F&M Card?

Debit Cards Questions and Answers

  1. What are Control selections?
  2. Why wasn’t I notified about a declined transaction after I set up a Control selection?