GENERAL BANKING QUESTIONS

Call (866) 437-0011

Monday-Friday, 7am-9pm

Saturday, 8am-9pm

Sunday, 8am-5pm, PT

Send us a Secure Email

Contact

  • ATM/DEBIT CARDS
    Call Us - Debit Card 24/7 Activation (800) 781-3982
    Automated Line 24/7 and after hours voicemail  
    Call Us - General (562) 344-2346
    Hours:
    Monday-Friday, 7am-9pm
    Saturday, 8am-9pm 
    Sunday, 8am-5pm, PT 
    Call Us - Lost or Stolen Card (800) 556-5678
    Automated Line 24/7 and after hours voicemail  
    Call Us - Fraud Line (562) 344-2350
    Hours:
    Monday - Friday: 7am–midnight, midnight-6am
    Saturday: 7am-7pm PT
    Sunday: 7am-7pm PT

    (after hours voicemail)
    Fax Us (562) 344-2347 (24/7)
    E-mail Us 2
    Write Us F&M ATM Department
    P.O. Box 2400
    Seal Beach, CA  90740-1400
    ATM Forms/Affidavit of Forgery Click Here to Download Form
  • BUSINESS/MERCHANT SERVICES
    Call Us - General

    (562) 344-2348

    Hours:

    Monday-Friday, 7am-9pm

    Saturday, 8am-5pm, PT

    Call Help Desk
    (Merchant ID Starting with 5XXXXXX) 
    (800) 228-0210 (24/7)
    Call Help Desk
    (Merchant ID Starting with 9XXXXXX) 
    (888) 288-2692 (24/7)
    Fax Us (562) 344-2349 (24/7)
    E-mail Us 2
  • CASH MANAGEMENT SUPPORT
    Call Us - General

    (844) 782-7311

    Hours:

    Monday-Friday, 8am-6pm

    Saturday, 9am-12pm, PT

  • F&M CREDIT CARDS
    Call Us - 24 Hour Account Information

    (866) 558-7687
    (Toll Free - Automated Service - 24/7)

    Call Us - Lost or Stolen Card (800) 556-5678 (Toll Free - 24/7)
    Call Us - Fraud Line 

    (562) 344-2350
    Monday-Friday, 7am-midnight, midnight-6am
    Saturday, 7am-7pm
    Sunday 7am-7pm

    (after hours voicemail)

    Fax Us (562) 344-2357 (24/7)
    E-mail Us 2
     Write Us - Correspondence Only F&M Bankcard Department
    P.O. Box 2087
    Long Beach, CA  90801-2087 
     Mail Payments F&M Bankcard Department
    P.O. Box 21595
    Long Beach, CA  90801
    Credit Report Dispute Information

    Disputes of F&M Account Information in a Consumer Credit Report
    In the event you do not agree with the information contained in a consumer credit report that is related to your F&M credit card account, you have a right to dispute the information with the consumer reporting agency or directly with F&M.

    Click here to view the Direct Dispute Submission Requirements.

  • HOME LOANS
    Call Us Toll Free
    (Mortgage Programs AND 
    Home Equity Loans)

    (866) 649-3863
    Monday-Friday, 9am-5pm, PT
    *Ask our staff at any office
    for mortgage or home equity
    loan information and applications.

  • CALL CENTER - ONLINE BANKING
    Call Us  Toll Free (866) 437-0011
    Monday-Friday, 7am-9pm
    Saturday, 8am-9pm
    Sunday, 8am-5pm PT 
    Call Us Direct (562) 344-2370
    Monday-Friday, 7am-9pm
    Saturday, 8am-9pm
    Sunday 8am-5pm, PT
    Fax Us (562) 344-2371 (24/7)
    E-mail Us 2
  • AUTOMATED TELEPHONE BANKING
    Call Us - Los Angeles (562) 495-7708 or (310) 491-1714(24/7)
    Call Us - Orange County (714) 636-2618 or (949) 855-8777 (24/7)
    Call Us - Toll Free (855) 416-5747 (24/7)
  • CAREER OPPORTUNITIES
    Call Us (562) 499-4809
    Monday-Friday, 8:30am-5pm, PT
    E-mail Us

    2

    or Visit our Career Opportunities Page

    Visit Us 320 Pine Avenue, 7th Floor
    Long Beach, CA 90802 
    Write Us F&M Human Resources Department
    P.O. Box 1370
    Long Beach, CA  90801-1370 
  • CORPORATE OFFICES
    Call Us (562) 437-0011
    Monday-Friday, 9am-5pm, PT
    Visit Us

    320 Pine Avenue
    Long Beach, CA 90802 

    Write Us F&M Human Resources Department
    P.O. Box 1370
    Long Beach, CA  90801-1370 
    Whistleblower Hotline (562) 437-3642
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