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ATM/DEBIT CARDS
Call Us - General (562) 344-2346
Hours:
Monday-Thursday, 9am-5pm
Friday, 9am-6pm, PST 
Call Us - Lost or Stolen Card (562) 344-2346
Automated Line 24/7 and after hours voicemail  
Call Us - ATM/Debit Fraud Line (562) 344-2350
Hours:
Monday-Friday, 8am-5pm
Saturday, 9am-12pm, PST
(after hours voice mail)
Fax Us (562) 344-2347 (24/7)
E-mail Us   *
Write Us F&M ATM Department
P.O. Box 2400
Seal Beach, CA  90740-1400
ATM Forms/Affidavit of Forgery Click Here to Download Form


BUSINESS/MERCHANT CARD SERVICES
Call Us - General (562) 344-2348
Hours:
Monday-Thursday, 9am-5pm
Friday, 9am-6pm, PST 
Call Help Desk
(Merchant ID Starting with 5XXXXXX) 
(800) 228-0210 (24/7)  
Call Help Desk
(Merchant ID Starting with 9XXXXXX) 
(888) 288-2692 (24/7)  
Fax Us (562) 344-2349 (24/7)
E-mail Us   *


CREDIT CARD
Call Us Toll Free (877) 739-6244
Monday-Thursday, 8am-5pm
Friday, 8am-6pm
Saturday, 9am-12pm, PST
Call Us Direct (562) 344-2356
Call Us - Lost or Stolen Card 
(800) 556-5678 (Toll Free - 24/7)  
Call Us - Fraud Hotline 
(562) 344-2350
Monday-Friday, 8am-5pm
Saturday, 9am-12pm, PST  
(after hours voice mail)
Call Us - 24 Hour Account Information 
(866) 558-7687
(Toll Free - Automated Service - 24/7)  
Fax Us (562) 344-2357 (24/7)
E-mail Us   *
Write Us - Correspondence Only F&M Bankcard Department
P.O. Box 2087
Long Beach, CA  90801-2087
Mail Payments F&M Bankcard Department
P.O. Box 21595
Long Beach, CA  90801
Credit Report Dispute Information Disputes of F&M Account Information in a Consumer Credit Report

In the event you do not agree with the information contained in a consumer credit report that is related to your F&M credit card account, you have a right to dispute the information with the consumer reporting agency or directly with F&M.

Click here to view the Direct Dispute Submission Requirements.



GIFT CARD PROGRAM/ORDERS
Write Us F&M Bankcard Department
P.O. Box 2087
Long Beach, CA  90801-2087


HOME LOANS
Call Us Toll Free
(Mortgage Programs AND
Home Equity Loans)
(866) 649-3863
Monday-Friday, 9am-5pm, PST
*Ask our staff at any office
for mortgage or home equity
loan information and applications.


ONLINE BANKING
Call Us Toll Free (866) 437-0011
Monday-Thursday, 8am-5pm
Friday, 8am-6pm
Saturday, 9am-12pm, PST 
Call Us Direct (562) 344-2370
Monday-Thursday, 8am-5pm
Friday, 8am-6pm
Saturday, 9am-12pm, PST   
Fax Us (562) 344-2371 (24/7)
E-mail Us   *


TELEPHONE BANKING
Call Us - Los Angeles (562) 495-7708 or (310) 491-1714 (24/7)
Call Us - Orange County (714) 636-2618 or (949) 855-8777 (24/7)


CORPORATE CONTACT INFORMATION

CAREER OPPORTUNITIES
Call Us (562) 499-4809
Monday-Friday, 8:30am-5pm, PST 
E-Mail Us / Visit Our Page   *
or Visit Our Career Opportunities Page
Visit Us 320 Pine Avenue, 7th Floor
Long Beach, CA 90802 
Write Us  F&M Human Resources Department
P.O. Box 1370
Long Beach, CA  90801-1370 


CORPORATE OFFICES
Call Us (562) 437-0011
Monday-Friday, 9am-5pm, PST 
Visit Us 320 Pine Avenue
Long Beach, CA 90802 
Write Us  Farmers & Merchants Bank
P.O. Box 1370
Long Beach, CA  90801-1370 
Whistleblower Hotline (562) 437-3642
All F&M Bank Certificates of Deposit are subject to penalties for early withdrawal.
Money Market accounts are limited to six withdrawals or transfers to another account of yours or to a third party by means of a preauthorized or automatic transfer or telephone order or instruction, computer transfer, or by check, draft, debit card or similar order to a third party. Exceeding these limitations may result in transfer of your account to one that pays no interest. A separate application and agreement are required for an ATM card, Online Banking, and Bill Pay privileges. Other transaction limitations or account fees may apply. Refer to the account agreements for details.
Applications limited to California residents only. Credit card applicant(s) require a personal deposit account relationship with F&M. All credit card programs require credit approval. Full details about these programs are provided when you apply and additional information is provided when you become a cardholder. Coverage is underwritten and administered by companies affiliated with Visa USA Inc. Certain coverage conditions, restrictions, limitations and exclusions apply.
Home equity lines of credit are available for both primary residence and second home locations. The plan has a variable rate feature. The index is the prime rate as published in the Wall Street Journal with a minimum floor rate of 4.750%. Maximum combined loan to value is 55.00% with line amounts available up to $500,000. All loans require credit approval. Terms and conditions may vary. Consult your tax advisor regarding deductibility of interest.
All loans require credit approval. Terms and conditions may vary.
Please be advised that without the loan number and signature, there may be a delay in processing your request.
All loans require a separate application and credit approval.
Business interest on checking accounts is available to sole proprietors and non-profit entities only. Other transaction or account fees may apply. Refer to the account agreements for details.
Savings accounts are limited to six pre-arranged withdrawals per statement cycle. Other transaction limitations or account fees may apply. Refer to the account agreements for details.
Credit card applicant(s) require a business deposit account relationship with F&M.  All credit card programs require credit approval.  Full program details are provided when you apply and additional information is provided when you become a cardholder. Coverage is underwritten and administered by companies affiliated with Visa USA Inc. Certain coverage conditions, restrictions, limitations and exclusions apply.
All loans are subject to credit approval.
Online Banking requires a Business Checking account. A separate application and agreement are required for Online Banking, Cash Management Services, or Bill Pay privileges. Other transaction or account fees may apply. Refer to the account agreements for details.
Savings accounts are limited to six pre-arranged withdrawals per statement cycle. A separate application and agreement are required for Online Banking and Bill Pay privileges. Transactions initiated between the hours of 3:00 PM and 12:00 AM PST on weekends or holidays will be processed the next business day. Other transaction limitations or account fees may apply. Refer to the account agreements for details.
Online Banking requires a Business or Personal account with F&M Bank. A separate application and agreement are required for Online Banking, Cash Management, and Bill Pay services. Transfers between accounts will be processed immediately if requested by 6pm. All other transactions initiated between the hours of 3:00 PM and 12:00 AM PST on weekends or holidays will be processed the next business day. Other transaction limitations or account fees may apply. Refer to the account agreements for details.
Some exclusions may apply.
The following Privacy Notice applies to Farmers & Merchants Bank customers only.
Since email is not a secure method of communication, please do not send any sensitive information (e.g. Social Security or account numbers) via email. If you need to include sensitive information in your communication to us, please contact us by phone.
Subject to credit approval, certain restrictions and limitations may apply.
No Closing Costs to the consumer for lines of $250,000.00 or less on refinance transactions. Loan amounts over $250,000.00 and all purchase transactions, third party or related origination costs to be paid by Borrower.